Privacy Policy

Your privacy is our top priority, so we are committed to informing our customers regarding our policies with the Site's handling of personal information or data and how we are committed to and protecting your privacy. 
We always strive to maintain the privacy of your personal data and in accordance with the provisions of data protection laws and the right to privacy in relation to the protection of your personal data, and we have drafted this “Privacy Policy” policy to show you what data is collected about you, and the purposes of this data are used, so please read this policy carefully. Here, we must inform you that when you browse our site or use its services, you fully and expressly agree to the privacy policy set out here on this page. You also agree that the data you have provided is true and correct. This policy “Privacy Policy” applies to the Platform or Application and all services provided through them and all other services or applications affiliated with us that participate in the provision of our Services and is an integral part of the Terms and Conditions.   

Please read this policy carefully before using the system, and the policy contains the following elements:

(1) Account data We collect the data provided by the user to register an account with us or to complete the reservation process, and this data includes the name, email, phone number, mobile number, address, account on social networking sites, or any other information required by the reservation process.    

(2) Data we collect about you The customer provides us with some necessary data while submitting requests for booking services through the platform. Sometimes the ID number, passport or any other information that may be required for reservation purposes or to add insurance if the service requires it is requested. Data you provide to us when you report a problem on the Platform. Data that you provide to us when you contact us or our customers for any reason. Data you provide to us while you are evaluating the services you have received through our Platform.  


(3) Data is collected automatically Some user data is collected, and this data is collected automatically, which includes, for example (data of the device used in connection operations, connection time, duration, country location, IP address of your device, pages visited, browser type, operating program type, for the purposes of Improve and update the platform and services.

(4) Cookie Policy Cookies are small text files that are stored on your device once you visit the Platform, and do not appear as a program and do not carry viruses or spyware at all. When you visit certain web pages of our website, cookies identify your browser with a unique, random number without revealing any personal information about you. Cookies are used for the purposes of providing services, as they help us understand how visitors and users use our platform. Cookies also help us to improve your site experience and to see which sections of our site receive the most traffic. You also help us troubleshoot problems, help us develop our platform, provide better user-friendly content, and provide a better service. Cookies help you find the data you need while using the Platform. Through your browser or from your mobile phone, you can change your cookie settings and control them the way you want. You should read the accompanying information about cookies on your browser, to learn how you can set it to notify you when you receive a cookie so that you can decide whether to accept it or not.

(5) Payment information Our platform allows payment for all services through secure electronic payment gateways, so that no information about your payment data such as your credit card number and expiration date is stored, but the payment process is processed through the electronic payment gateway. The payment gateway follows the highest security standards.

(6) Sharing data with third parties Your basic information is shared with business partners (cruise companies, hotels, service providers, travel agents or a business partner involved in your booking) to ensure that you receive service. We also cooperate with companies and other parties in order to provide, improve or develop our services, and we will impose strict restrictions on these entities in order to ensure that the privacy of your data is protected, and we pledge that we will never sell or share your data with agencies that use our analysis and statistics services or provide measurement reports or Service providers who help us provide services. In the event that the Platform or any of our Services are sold to third parties, we will transfer your data to the new owner.

(7) Amendments We have the right to amend our Privacy Policy at any time, and we will post a public notice on the Platform of new modifications, and we will indicate the “date last updated” at the bottom of this document. Your continued use of the Platform after updating this policy constitutes your express acceptance of these modifications and your legal acceptance of the new practices and provisions. If you do not agree to the new modifications and updates, you must immediately stop using the Platform. Please review the Privacy Policy from time to time for its provisions and updates.

(8) Our contact information  

Touri Travel and Tourism Agency, license number 73101703  
4414 AL Urouba Road, Riyadh 12252,
Saudi Arabia
Email: info@touri.sa